Support
How is my tier decided?
Each tier has a bench, squat and deadlift threshold. You hold the highest tier where all three of your lifts clear the number. A huge bench with no squat logged doesn't count yet.
Your tier only ever goes up. A bad day in the gym never takes a rank away.
What are the numbers for each tier?
They're on the home page, for both ladders, and in the app on the Climb screen. They never change based on who else is using Tier.
Why are there men's and women's ladders?
The men's Tier VIII bench is above the heaviest raw bench in IPF women's history, so women rank on their own ladder, built in whole plates so every tier is reachable. Your ladder follows the sex on your profile, which you can change in Edit Profile.
I don't know my maxes. Can I still use Tier?
Yes. Until all three lifts are entered you're unranked. Just train: every set you log records your best for that lift, and your tier updates by itself.
Does Tier work without signal?
Yes. Sets you log offline are kept on your phone and uploaded when you're back online.
What is TIER MAX?
TIER MAX is Tier's subscription. It lifts the limits on the AI coach: generated workouts and programs, weekly reads, and coach chat. Logging, your tier, friends and standings work without it.
Subscriptions are billed through Apple. Prices are shown in the app before you buy.
How do I cancel or restore TIER MAX?
Cancel on your iPhone in Settings → your name → Subscriptions → Tier. Apple handles billing, so we can't cancel it for you.
If you reinstalled or changed phones, open the TIER MAX screen in the app and tap Restore purchases.
How do I delete my account?
In the app, go to Settings and tap Delete Account at the bottom. Your profile, workouts and sets are permanently deleted.
Deleting your account does not cancel a TIER MAX subscription. Cancel it in your iPhone's Subscriptions settings first, or Apple will keep billing you.
Is Tier on Android?
Not yet. Tier is available for iPhone.
Who can see my workouts?
By default, only your friends. You can change Profile Visibility in Settings. Your name, username, tier and bench, squat and deadlift bests are visible to other members so gym and city standings work.
Contact us
Email tierinnovationsinc@gmail.com and include the email on your Tier account. You can also send feedback from Settings → Feedback in the app.
Tier Innovations, Inc.1931 Union Street
San Francisco, CA 94123